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1250 Madison Avenue
New York City, NY 10128
USA

2129960300

The Works Gallery is a sophisticated jewelry store that has graced The Upper East Side of New York for twenty-one years. From its simple beginning, to the upscale town of Southampton, L.I., the thirty year old business has culminated its journey in the city as a success. The classic store presents a wide scope of fine jewelry created by some of the most famous and talented artisans from around the globe.

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Customer Service

 

Customer Service


Payments

Forms of payment - We accept American Express, Visa, MasterCard, Discover and checks. Cards will be charged when you finalize your online order. 

Sales Tax will be collected for all orders shipped to addresses in New York State

 

Confirmation & Shipping

You will receive a confirmation e-mail after your order has been processed 

Shipments are sent USPS Express fully insured for overnight delivery. 

A signature is required upon delivery of your package

We do not charge any shipping fees for orders placed online through the shopping cart

All items must ship to the billing address, for your protection 

 


Change of purchase 

Please call us immediately 212.996.0300  to make changes to your order.


Returns / Exchanges

You may return any  unworn  and undamaged  item within 5 days of receipt for a full refund, exchange or merchandise credit.  Customers are responsible for return shipping expenses.


Repairs

Please allow 3 to 4 weeks for all repairs. We will expedite the process as much as possible.

Returns of merchandise for repair require authorization number by calling 212.996.0300.

Our address: Works Gallery 
1250 Madison Ave
New York, NY 10128

 


Sizing

Most rings are sized to order upon purchase at no additional cost. The exception being if the design is entirely around the ring, such as an eternity band or channel set, then a special order cost applies.

Eternity bands and continuous design rings must be special ordered  in your size

 

Rings that required sizing will be considered final sale


Special Orders

Click here for information about special orders.


International Orders

Call now or write to us to learn more about acquiring one of our precious items abroad. 

 

Visiting Works Gallery

We will be glad to have you come in to our store. Please see our hours and address if you would like to know when and where are we operating.

As well, you can call or write to make an appointment 

 

Privacy

We respect your privacy. Information gained from doing business with you is strictly confidential. We do not sell personal information to any third parties. 

All transactions are protected and secured